Bill was great, he really made an effort to figure out what was going on with our otherwise so dependable honda odyssey. Turns out the alternator, which i already had replaced a year ago at an overpriced knowitall car-doomsday cross-selling chain store shop, wasn't at fault at all. Nor was it the battery positive cable, but a fault in a control cable connection that has caused our vans alternator to turn off (a three year occasional battery light issue that finally this week caused the van not to start).I really appreciate the detective work on the electrical system and honest feedback. Will go here from now on for all my auto needs. Did i mention his prices are really reasonable? I wanted to overpay just because it's so refreshing to meet an honest mechanic, but they wouldn't let me! Plus their puppy dog is just adorable. Recommended!